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For surrogacy agencies

One logistics partner your case managers can rely on.

Every surrogacy journey depends on one quiet, critical step: moving embryos, eggs or sperm safely to where they need to be. Vessel Couriers takes that entire step off your team's plate — hand-carrying every shipment, coordinating directly with clinics on both ends, and keeping your case managers and intended parents informed the whole way.

What a partnership means

Your journeys keep moving. Your team stays focused.

Your case managers already coordinate attorneys, clinics, escrow and intended parents across time zones. Specimen logistics shouldn't be another workstream they have to chase. When you refer a transfer to Vessel, we take it from first call to confirmed handover — and keep you in the loop without you having to ask.

A Single Point of Contact

One dedicated specialist owns each transfer end to end. Your case manager has one name, one number and one thread — never a call centre or a ticket queue.

We Speak Directly to Clinics

We handle release authorisations, scheduling and documentation with the sending and receiving clinics ourselves, so your team isn't relaying messages between embryology labs.

Domestic & International

From clinic-to-clinic transfers across the country to cross-border journeys, we plan routes, paperwork and timing around each destination's requirements.

Personally Hand Carried

Specimens travel in validated liquid nitrogen dry shippers, accompanied in the cabin by a dedicated courier. Never checked as baggage, never through airport X-ray.

Documented Chain of Custody

Every handover is signed and logged from release to receipt, with transfers managed in accordance with applicable international transport regulations.

Care Your Clients Will Feel

Your intended parents are trusting you with everything. We treat every enquiry with warmth and patience, so the experience reflects well on your agency at every step.

How it works

Referring a transfer takes minutes.

There's no minimum volume and no complicated onboarding. Send us the details, and we take it from there.

1

Introduce the Journey

Your case manager sends us the origin, destination and timing — by email, phone or WhatsApp. We respond with a clear quote and a proposed plan, usually the same business day.

2

We Take Over Coordination

We contact both clinics directly to arrange release authorisation, documentation and collection scheduling. Your team is copied on what matters and spared the back-and-forth.

3

Hand-Carried Transit

A dedicated courier collects the sealed dry shipper and stays with it through every flight, checkpoint and transfer — with updates to your case manager along the way.

4

Verified Handover & Confirmation

Custody is formally transferred to the receiving clinic and confirmed back to you in writing, so your file is complete and your intended parents can exhale.

What your agency can expect from us, on every journey.

These aren't aspirations — they're the working standards we hold ourselves to as your logistics partner.

  • A response to every new enquiry within one business day — and usually much faster.
  • The same dedicated specialist from first call to confirmed delivery.
  • Proactive status updates at collection, in transit and at handover.
  • Honest answers about routes, timing and requirements — including when something isn't possible.
  • Priority scheduling for partner agencies with recurring journeys.
Agency questions

What partner agencies usually ask.

Do you work directly with our intended parents, or with our team?
Whichever your agency prefers. Some agencies want us to work through their case managers only; others introduce us directly to intended parents once a journey is confirmed. We adapt to your workflow, and your team is always kept informed either way.
Can you handle international surrogacy corridors?
Yes. We coordinate both domestic and international transfers and plan each route around the destination country's documentation and import requirements, working directly with the clinics and storage facilities involved.
How is pricing handled for agency referrals?
Every journey is quoted individually and transparently, with no hidden charges. For agencies with recurring transfer needs, we're happy to agree a standing rate structure so your case managers can quote intended parents with confidence.
What happens if a flight is delayed or a plan changes?
Dry shippers hold a safe cryogenic temperature for days, not hours, so ordinary travel disruption doesn't put specimens at risk. Your dedicated specialist manages any rerouting and keeps your case manager informed in real time.
Is there a contract or minimum commitment?
No minimums. Many partnerships begin with a single journey. If it makes sense to formalise things afterwards — preferred rates, a service agreement, onboarding for your case managers — we'll put that in place together.
Partner with Vessel

Let's carry the next one together.

Start with a single journey — no commitment, no minimums. Introduce us to one transfer, see how we work, and decide from there.